How to choose a cyber security provider in Australia
Choose a provider that agrees scope in writing, reports in plain English, shows you what it found and explains who does the fixing. Use the questions below to compare them.
Questions to ask
- What exactly will you look at?
- A good answer names the systems, such as Microsoft 365, devices and external exposure, and what is out of scope.
- What do I receive at the end?
- Look for a written report with findings ranked by risk and a fix for each one, not a list of raw scan results.
- Who makes the changes?
- You should know whether the provider fixes issues, your IT team does, or both, and who is responsible for each.
- What access do you need?
- Providers should ask for the least access that does the job, say how it is protected and remove it when the work ends.
- How often will I hear from you?
- Ongoing work should come with regular reporting that shows what changed and what still needs attention.
- What are the contract terms?
- Check the term, notice period and what happens to your data and access if you leave.
- Can I talk to someone who understands my setup?
- Ask who will work on your account and what they know about the tools you use.
Warning signs
Be careful with promises of total protection, pressure to sign quickly, reports you cannot understand, and providers who will not say what they do with the access you give them. No provider can guarantee that you will never be attacked.
How we answer
We agree scope and terms individually, report in plain English, and work alongside your existing IT provider if you have one. Read about our managed cyber and IT work, or partnering with us if you are an MSP.
A good first step is the free cyber checkup, which shows where you stand before you commit to anything.
Common questions
How do I choose a cyber security provider?
Compare scope, reporting, who does the fixing, the access they need and contract terms. Prefer providers who agree scope in writing and report in plain English.
Should my IT provider also do my cyber security?
Many IT providers do. An independent review adds a second opinion and checks that nothing is missed. Either arrangement works if responsibilities are clear.
How much does a cyber security review cost?
It depends on the size and number of systems. Ask for a written scope and price. Tech Armour agrees scope and terms individually with each client.
What is a managed cyber security service?
Ongoing security work, such as device management, patching, monitoring and reporting, provided for a regular fee instead of a one-off project.
Start with the free cyber checkup.
The checkup is free and runs on its own site. If you would rather talk first, email the team.