Managed cyber security and IT support
Ongoing device management, patching, support and Microsoft 365 administration, with someone watching for the settings and devices that drift out of line.
Why ongoing matters
A security review shows how things look on one day. Laptops fall behind on updates, accounts change hands and settings get loosened for convenience. Ongoing management keeps the picture current, so problems are found while they are small.
Many attacks use weaknesses that already have a published fix. Keeping devices patched closes the ones that matter most.
What is covered
- Managed endpoints
- Laptops, desktops and other devices enrolled, configured and protected to an agreed standard.
- Updates and support
- Operating system and software updates applied on a schedule that suits how your team works, plus support when something breaks.
- Microsoft 365 administration
- Users, licences, groups and security settings looked after so the setup does not drift.
- Ongoing visibility
- A regular report showing which devices are reporting, what needs attention and what has been fixed. The client portal demo shows the format with sample data.
How it starts
We begin with a conversation about your people and systems, then set a baseline so progress can be measured. Scope and terms are agreed individually after that conversation.
Working alongside an IT provider
Managed security can sit next to an existing IT provider or an internal team. We agree who handles what at the start so nothing falls between the two.
Questions about this service
Do you replace our IT team?
It can sit alongside one. We agree who handles what at the start, so your team keeps the work it already does well.
What do we see each month?
A report on device status, open findings and next steps. The sample report on the home page shows the format, using fictional data.
How is scope decided?
Scope and terms are agreed individually after a conversation about your business. Email info@techarmour.com.au to start one.
Start with the free cyber checkup.
The checkup is free and runs on its own site. If you would rather talk first, email the team.